DWP Digital Leeds design notes, number 1 – Simon Wilson

UR and design sessions in Leeds We’ve a growing user research (UR) and design community at DWP Digital in Leeds. (Sidenote: I get a bit torn about calling it the “UCD team”. It simultaneously values design as a function – good – but also has the knock-on effects of coming across as being user-centred design…

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Travel advice publisher incident roundup – Inside GOV.UK

This post is about 2 incidents that affected our travel advice pages, and how they were resolved. We’ve posted before about what happens when things go wrong on GOV.UK, and how we classify and prioritise incidents on GOV.UK. 21 March 2017 – Travel advice for USA not published What happened At around 4:40pm on Tuesday, 21 March we…

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30 days of human comms: #39 the stylish police dog’s hair and his proud owner – The Dan Slee Blog » LOCAL SOCIAL: Is it time for a Local localgovcamp?

Genius… I think we should all take a moment out of our day to just reflect on how awesome PD Max’s hair is. That is all. pic.twitter.com/IsFtRicWmd — Mersey Police Dogs (@MerPolDogs) January 18, 2018 Thanks @highwaylass on Twitter for spotting this. Original source – The Dan Slee Blog » LOCAL SOCIAL: Is it time…

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30 days of human comms: day #38: Hampshire Police’s tweeted video to encourage girls to join their cadets – The Dan Slee Blog » LOCAL SOCIAL: Is it time for a Local localgovcamp?

For me, a good police social media account must mirror a beat constable Sometimes personable, sometimes serioes they must navigate the gears depending on the issue. A good beat bobby must do all of these in a day. So must a good police comms team. This tweeted Hampshire Police video talking about equalities was a…

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Is Social Media a tool – or for tools? – Podnosh

Last night I was copied into a conversation on twitter that was focused on hyperlocal, but commented on Facebook being a poor platform for HL “I hate facebook – it causes nothing but arguments” “I don’t want people finding out that much  about me. It’s scary”       Original source – Podnosh

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How we are saving money and supporting prisoners – MOJ Digital & Technology

At Her Majesty’s Prison and Probation Service (HMPPS), we’re building straightforward, effective digital services to support reform, save money and increase safety in UK prisons. Our new service Last September, Send money to someone in prison passed its LIVE digital assessment meaning it’s officially a successful digital service that saves government money while promoting operational efficiency….

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